Shipping Policy
Thank you for shopping with us! Our goal is to ensure that your products arrive safely and in the best condition possible. Please read our shipping policy carefully to understand how we process and ship your orders.
1. Shipping Process
We process and ship orders on business days (Monday through Friday, excluding holidays). Orders placed over the weekend or on holidays will be processed on the next business day.
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Order Processing Time: We aim to process all orders within 1-3 business days. However, processing times may vary depending on the availability of products, weather conditions, and other factors.
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Shipping Time: Once your order is shipped, delivery times typically range from 2 to 7 business days depending on your location. Shipping times may be longer for remote areas.
2. Shipping Methods and Rates
We offer various shipping methods for live plants and nursery products. The shipping cost is calculated at checkout based on the size, weight, and destination of your order.
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Standard Shipping: Typically takes 3-7 business days.
3. Packaging
We take extra care in packaging for products to ensure they arrive in great condition. Products are carefully wrapped and secured packing to protect them during transit.
4. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can track your package through the carrier’s website to stay updated on your delivery.
5. Shipping Damage or Lost Items
We take every precaution to ensure your products arrive safely. However, in the rare event of damage or a lost package, please contact us within 48 hours of receiving your order.
6. Contact Us
If you have any questions or concerns regarding your shipment, please contact our customer service team at [support@karupatti.in] or [9952948083]. We are here to assist you!
Thank you for choosing us!!!!